OUR PRIVACY POLICY

We are committed to safeguarding the privacy of anyone who shares personal data with Juice; this policy sets out how we will treat your personal information.

1. Juice as Data Controller and Data Processor. 

  1. Juice acts as Data Controller for information which is acquired and processed for internal use.
  2. Juice acts as Data Processor for the services and products it develops on behalf of its clients where this involves the processing of personal data.  This data is processed in accordance with Juice’s Data Protection Policy and the GDPR and only as instructed by the client.

This Privacy Policy deals with information collected and processed as Data Controller.

2. What information do we collect?

We may collect, store and use the following kinds of personal information:

  1. Information relating to our business relationship and any transactions carried out between you and us.
  2. Information about your computer and about your visits to and use of the website www.itsjuice.com (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage).
  3. Information that you send to us in order to apply for a job.
  4. Information that you provide to us when subscribing to our newsletter.
  5. Any other information that you choose to send to us.

 3. Using your personal information

Personal information submitted to us in the course of our interactions will be used for the purposes specified in this privacy policy. The legal basis on which Juice processes personally identifiable data is ‘legitimate interests’ as set out in the GDPR.

We may use your personal information to:

  1. Keep records of our business relationship.
  2. Send statements and invoices to you, and collect payments from you.
  3. Send you general (non-marketing) commercial communications.
  4. Send to you our newsletter and other marketing communications relating to our business by email or similar technology (you can inform us at any time if you no longer require marketing communications).
  5. Deal with enquiries and complaints made by or about you.

Where we use external services to process your personal data this is done only to the extent where it is necessary to provide the service.

4. Other disclosures

We may disclose information about you to any of our employees, agents, suppliers or third parties insofar as reasonably necessary for the purposes as set out in this privacy policy. Our list of third party data processors includes but is not limited to Vtiger (CRM), Microsoft (Office 365 including email), Mailchimp (Newsletter), Google (Analytics), Business Garage Ltd (Finance and HR), Amazon and Backblaze (backup).  Further detailed information is available on request.

In addition, we may disclose your personal information:

  1. To the extent that we are required to do so by law.
  2. In connection with any legal proceedings or prospective legal proceedings.
  3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

 5. International data transfers

Information which you provide is only transferred to countries which have data protection laws equivalent to those in force in the European Economic Area and only for the purposes stated in this policy.

6. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may from time to time also notify you of changes to our privacy policy by email.

8. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

9. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. How to contact Juice

If you have any questions about our privacy policy or information we hold about you, please contact us:

  • by email to [email protected]
  • or write to Juice Moving Images Ltd, Wicklesham Lodge Farm, Faringdon SN7 7PN